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Director, Database Systems

Position: Director, Database Systems
Reports To: VP of Data and Security Infrastructure Systems
Location: New York, NY

Position Summary:

The Database Manager role will provide day-to-day hands on Database Operations management, oversight and governance for key systems administration initiatives and ensure the integrity of the distributed platform hosting services for various critical payment applications.

Qualifications Required:

  • B.S. degree in Computer Science/Engineering, MIS or equivalent
  • 7-10 years as technology manager in IT/financial services
  • Ability to travel up to 20% (between NYC and NC)
  • Strong facilitation skills with working committees and steering committees
  • Very good knowledge within the DB2 & SQL Server ecosystem concerning database, CPU and memory use, high availability solutions, and backup & recover
  • Positive track record of delivering large scale complex projects & initiatives
  • Ability to communicate with highly technical/quantitative as well as non-technical partners

Qualifications Desired:

  • Master’s degree or education/training in an IT related field
  • Technical Project Management Experience
  • Proficient with the MS Office Suite with a focused ability to create concise and compelling presentations in PowerPoint in a demanding and quick paced environment (Flash Reports in PowerPoint, Excel Workbooks, etc.)
  • Collaborative team player with the ability to connect across groups with proven ability to influence stakeholders
  • Demonstrates commitment to excellence anticipating needs, mitigating risks and minimizing challenges
  • Strong attention to detail
  • Communicates crisply and candidly
  • Proficient in multiple infrastructure disciplines and functions
  • Extensive experience designing and developing enterprise software solutions
  • Experience with agile development methodologies
  • Experience working across large infrastructure environments and distributed across multiple data centers

Essential Functions and Responsibilities:

  • Provide database subject matter expertise and support all aspects of the SQL Server & DB2 database environment including administration and maintenance, business continuity, backup and recovery, capacity management, change management, security management, and installation\configuration management in production and non-production environments
  • Work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incident
  • Follow change management and configuration management procedures and guidelines
  • Serve as technical lead /mentor /representative and provide technical guidance and mentorship
  • Serve as representative for all technical issues/discussion with peer support teams
  • Manage and delegate daily technical group tasks and efforts to appropriate staff/skills
  • Assess impact potential and coordinate and communicate to clients accordingly
  • Oversee and manage BAU projects such as infrastructure software upgrades, patch management
  • Provide oversight for technical deployment plans and system utilization reports
  • Extensive knowledge of core DB2 database components such as high availability/federation/replication
  • Provide database assistance and problem support to application developers, business analysts and business users
  • Recommend database solutions aligned with the organizational initiatives and recognized problem areas
  • Architect, deploy and champion adherence of database best practice methodologies to stakeholders across the estate
  • Ensure synchronicity between application lifecycle environments related to infrastructure components
  • Coordinate with the application development team to ensure the continuity of the database applications related to upgrades, versions, patches, and new releases
  • Collaborate with the Security department to design and implement corporate database security standards
  • Create, maintain and present detailed technical documentation and executive summaries necessary to support the database operations for key stakeholders, including senior management
  • Ability to facilitate productive meetings at the work group and steering committee levels of TCH
  • Executes the proper risk/issue disciplines to deliver the best outcomes for our customers, clients, and shareholders and to protect our company’s reputation
  • Driving consensus and resolving conflicts quickly
  • Thinking broadly about interdependencies
  • Establishing and maintaining program management standards, tools and routines including but not limited to:
    • Capacity planning and forecasting
    • Structuring of programs and projects
    • Resourcing/forecasting
    • Governance and control
    • Aggregate portfolio/program reporting
    • Ability to create work materials in a timely manner

Additional responsibilities include:

  • Work closely with internal and external partners to guarantee continuous infrastructure availability
  • Suggest and implement continuous improvement, automation efforts across the database ecosystem
  • First contact to stakeholders and clients pertaining to database infrastructure related requests
  • Provide technical advice and industry best practices related to database technologies
  • Perform special projects and initiatives as assigned
  • Serve as technical lead/mentor/representative and act as proxy for manager when required

Physical Demands and Work Environment:

  • Ability to remain seated for long periods of time while working on computer or editing
  • Ability to work under highly stressful deadlines
  • Ability to handle multiple tasks simultaneously
  • Ability to prioritize appropriately
  • Ability to sit and review information on a computer screen for long periods of time

Apply Below*:

  • A letter of interest describing your experience and interest in the position
  • Your resume
  • Names and contact information of three references, or three letters of reference

* Please submit a single application per position.

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