NEW enhancement in 2024: RE-TEST OFFERING (Pilot) for those who are unable to pass the exam on their first attempt.  Specific requirements that must be met to qualify for this one-time re-test option!

• To be eligible to re-test, candidates’ first exam attempt must occur between April 20th – May 7^th, as no candidate will be allowed to test or re-test beyond May 11th.

• Candidates must notify ECCHO of their intent to retest, no later than the next business day by 1pm ET. Re-test notification requests should be sent to at nicole.hanlin@theclearinghouse.org or (214) 273-3200.Re-test exam seat fee is $100.

• Once a candidate notifies ECCHO of their intent to re-test and ECCHO confirms their request, the candidate will have 3 calendar days to schedule and re-test.  For example, if a candidate’s first attempt is on a Thursday, they must notify ECCHO of their intent to re-test no later than the next business day (i.e., Friday) by 1pm ET. Then, the candidate will need to schedule an appointment and re-test over the next three calendar days (i.e., Saturday through Monday). If a candidate’s first attempt is on a Friday, Saturday, or Sunday, they must notify ECCHO of their intent to re-test no later than the next business day (i.e., Monday) by 1pm ET. Then, the candidate will need to schedule an appointment and re-test over the next three calendar days (i.e., Tuesday through Thursday).

• Availability to re-test is not guaranteed. In most cases, candidates who re-test will be limited to OnVUE delivery. For OnVUE delivery, assuming availability, candidates can schedule an appointment and re-test on the same day.