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OnDemand Education sessions are listed below. Click on a category tab below to view sessions.
Not a Member? ECCHO offers plenty of ways to access our Education library: Explore your options
Click on a category tab below to view sessions.
Do you know check? This session reviews the components of a check, how a check is paid, and the risks a bank takes when processing and paying checks. An excellent training resource for tellers, bankers and all frontline staff.
Basic training for front line staff on the how-to’s of check scanning. This session will cover the BOFD warranties, how to mitigate the risk of warranty breach, and the whys of check scanning controls.
Rule 9 is for ECCHO Members only. Learn the fundamentals of Rule 9, what it is, how it works, and when a Rule 9 claim can be made.
This session provides a discussion of X9 standards and use of EPC digit (value ‘6’) to identify RCCs. Benefits of tracking RCCs discussed as well as recent standards updates to align to Reg CC.
What do you do when your customer reports an altered check has paid? What do you do when you get a claim from a paying bank that you presented an altered check? What does Presumption of Alteration mean, and how does that affect a claim of altered check?
Duplicate Processing: Understand the Differences between Duplicate Warranty, RDC Indemnity and Holder in Due Course.
What do you do when a customer reports an unauthorized remotely created check paid their account? Who is liable? What recourse does the Paying Bank have?
This session covers topics like unauthorized, altered and stale dated checks, duplicates, warranties & warranty breaches to help operations, risk & fraud departments find the appropriate law, regulation and rule to support appropriate action.