Main Content

ECCHO Education

EcchoEd Logo

We are your 411 and 911 for all things Check! Call 214-273-3200 or email us for information and help understanding all things check or if you have a check issue you need help to resolve.

OnDemand Education sessions are listed below. Click on a category tab below to view sessions

Personalized education for your institution is part of your member benefits! Contact us to arrange training for your staff on your choice of topics. What you need, when you need it.

Not a Member? ECCHO offers plenty of ways to access our Education library: Explore your options

Click on a category tab below to view sessions

Check Basics What Every Banker Should Know

Do you know check? This session reviews the components of a check, how a check is paid, and the risks a bank takes when processing and paying checks. An excellent training resource for tellers, bankers and all frontline staff.

Length: 34 minutes
NCP Credits: 0.75

Check Scanning: Branch and Teller Capture

Basic training for front line staff on the how-to’s of check scanning. This session will cover the BOFD warranties, how to mitigate the risk of warranty breach, and the whys of check scanning controls.

Length: 35 minutes
NCP Credits: 0.75

Check: Where is the Rule Book?

Where does it say . . .? What rules and regulations govern what? Check law and regulation is not found in one place. Learn where to find warranties and indemnities, and what your FI’s obligations are when processing checks.

Length: 45 minutes
NCP Credits: 1.00

Rule 9

Rule 9 is for ECCHO Members only. Learn the fundamentals of Rule 9, what it is, how it works, and when a Rule 9 claim can be made.

Length: 21 minutes
NCP Credits: 0.50

Uniform Commercial Code: Articles 3 and 4

Learn the definitions, warranties and other obligations of paying and depositary banks as contained in UCC. Operations, compliance staff and frontline staff will benefit from understanding the fundamentals of UCC 3 & 4.
Length: 34 minutes
NCP Credits: 0.75

US Treasury Checks: What You Need to Know

Learn the Presentment Guarantees outlined in CFR 31 §240.4 that are made to the US Treasury when presenting US Treasury Checks. This session will help you understand your obligations, risks & risk mitigation for handling US Treasury Checks.
Length: 45 minutes
NCP Credits: 0.90

Warranty Breaches and Dealing Direct

What do you do when a warranty that was made to you was breached by the warrantor? This session addresses the legal framework governing check, the warranties made by exchange parties, and how to resolve warranty breach claims.
Length: 54 minutes
NCP Credits: 1.00

Altered Checks and the Presumption of Alteration

What do you do when your customer reports an altered check has paid? What do you do when you get a claim from a paying bank that you presented an altered check? What does Presumption of Alteration mean, and how does that affect a claim of altered check?

Length: 25 minutes
NCP Credits: 0.5

Cashiers Checks

What do you do when a Cashier’s check issued by your FI is reported lost, stolen or destroyed? Learn the definitions and obligations of issuing and paying Cashier’s checks as defined in Regulation CC and UCC.

Length: 27 minutes
NCP Credits: 0.50

Duplicate Checks

Duplicate Processing: Understand the Differences between Duplicate Warranty, RDC Indemnity and Holder in Due Course.

Length: 60 minutes
NCP Credits: 1.2

Forgeries and Counterfeits

What do you do when your customer reports a forged or counterfeit check has paid? Who is liable? Is there recourse for the Paying Bank when an unauthorized check has paid and it’s too late to return it?

Length: 19 minutes
NCP Credits: 0.50

HIDC Claims

What in the world is Holder in Due Course? Why is my customer getting calls from a check casher? What rights does the person who accepted a paper check have if it is returned not paid?
Length: 15 minutes
NCP Credits: 0.50

Indorsement Claims

What do you do when your customer tells you a payee of a check they wrote claims they never received the funds? What do you do when you as a BOFD get a warranty breach claim?
Length: 32 minutes
NCP Credits: 0.75

RDC Indemnity 101

What do you do when you are an RDC depositary bank and you receive and indemnity claim? What do you do when you are a depositary bank of a paper check and you get it returned as PAID or duplicate and you suffer a loss?
Length: 34 minutes
NCP Credits: 0.50

URCC

What do you do when a customer reports an unauthorized remotely created check paid their account? Who is liable? What recourse does the Paying Bank have?

Length: 25 minutes
NCP Credits: 0.75

Canadian Cheques Processing and Exchange

Overview of Canadian banking, cross border exchange, ECCHO Rules for clearing Canadian items in the U.S. and recent survey results of ECCHO member banks engaged in Canadian image clearing.

Length: 60 minutes
NCP Credits: 1.20

Cashiers Checks Stale Dated & Overdue

Presentation on Stale Dated and Overdue Cashiers Checks as presented to the ECCHO Exceptions and Fraud Working Group
Length: 45 minutes
NCP Credits: 0.90

Check Fraud Risk and Mitigation

Every FI lives with the risk of check fraud. This session will discuss the various types of fraud, and ways to mitigate the risk of accepting and paying checks.

Length: 60 minutes
NCP Credits: 1.20

Depositary Bank RDC Risk & Holder in Due Course

This live recording of an Exceptions and Fraud Working Group meeting discusses the risks, warranties and obligations of a depositary bank when it accepts deposits remotely, and the conditions to claim Holder in Due Course status.

Length: 90 minutes
NCP Credits: 1.80

UDAAP: What It Is and Where It Applies

UDAAP stands for ‘unfair, deceptive or abusive acts or practices.’ This session provides an overview of the statutory and regulatory framework for UDAAP avoidance, & discuss recent enforcement actions involving financial products & services.
Length: 90 minutes
NCP Credits: 1.80

Where Does It Say That

This session covers topics like unauthorized, altered and stale dated checks, duplicates, warranties & warranty breaches to help operations, risk & fraud departments find the appropriate law, regulation and rule to support appropriate action.

Length: 60 minutes
NCP Credits: 1.20

X9 Standards EPC and RCCs

This session provides a discussion of X9 standards and use of EPC digit (value ‘6’) to identify RCCs. Benefits of tracking RCCs discussed as well as recent standards updates to align to Reg CC.

Length: 50 minutes
NCP Credits: 1.00

Fall 2021 ECCHO Operations Committee Education Session

Duplicates: the Never-ending Story This Operations Committee education session discusses the industry challenge of duplicate images being presented and paid. Scenarios illustrate depositary and paying financial institutions’ obligations and liabilities.

Length: 90 minutes
NCP Credits: 1.8

Fall 2021 ECCHO Operations Committee Meeting

Virtual Operations Committee meeting including Federal Reserve Adjustment Update, Legal & Regulatory Update, review of proposed changes to the ECCHO Rules and required business
Length: 105 minutes
NCP Credits: 2.1

Spring 2021 ECCHO Operations Committee Meeting

Virtual Operations Committee meeting including required business, Canadian Cheque Clearing Update, Legal & Regulatory Update, and various ECCHO updates.

Length: 90 minutes
NCP Credits: 1.80

Spring 2021 Operations Committee Educational Session: Understanding Return Obligations

This session presented the legal framework around returns, the late return epidemic, the rules and agreements covering exchanges, and unauthorized checks and dealing direct.
Length: 90 minutes
NCP Credits: 1.80