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ServiceNow Administrator

Position: ServiceNow Administrator
Reports To: Director, Service Design
Location: Winston-Salem, NC

Position Summary:

Position summary: The ServiceNow Administrator will be responsible for supporting ongoing business needs for ServiceNow configuration, implementation and support. This position will have a leadership role in all ServiceNow implementations and will be responsible for management, development, and delivery of application requirements. In addition, the position will be responsible for ServiceNow application governance and advanced customizations involving script development.

Qualifications Required:

  • 3+ years of IT experience 
  • 3+ years working in the ServiceNow platform in an Admin/Developer Capacity
  • ServiceNow Admin and Developer Certification
  • JavaScript Certification
  • Ability to work on multiple projects with competing priorities in parallel
  • JavaScript, and Java development experience
  • ITIL v3 Foundation certification or higher
  • Must be detail oriented and organized in both thought and practice
  • Excellent verbal and written communication skills
  • Strong analytical and problem solving skills

Qualifications Desired:

  • Bachelor’s degree or education/training in an IT related field
  • Working knowledge in ITSM, ITAM and ITOM application configuration/customization
  • Effective leadership of ITIL processes
  • Strong documentation skills
  • Ability to meet critical milestones

Performance Standards:


Physical Demands and Work Environment:

  • Work is generally sedentary in nature, but may require standing and walking. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Apply Below*:

  • A letter of interest describing your experience and interest in the position
  • Your resume
  • Names and contact information of three references, or three letters of reference

* Please submit a single application per position.

Submit Your Resume