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Payments Pulse - March 20th Edition

Payments Pulse
Payments Pulse, March 20, 2020
The Clearing House
Payments Pulse

Industry News & Resources

Financial Industry to Give Consumers More Control Over Their Data

Source: The Clearing House

Dave Fortney, TCH Executive VP, Discusses Akoya on Bloomberg TV

Source: Twitter

Fight Over Consumer Data Ownership Pits Banks Against Fintechs

Source: The Financial Brand

Reminder on ACH Responsibilities to FIs Potentially Impacted by Coronavirus

Source: Nacha ACH Operations Bulletin

Direct Deposit for Consumers

An Alternative to Cashing Paychecks at the Branch

We Get Questions...

Q and A
Q.)   Should we use return code R10 or R11 if a company debited our member’s account two separate times and the member only authorized one ACH debit?
A.)   Prior to April 1st, R10 is the correct return code to use. Remember, the repurposed R11 return code should not be used until that time. On April 1st, the new return titles will become effective:
  • R10 – Customer Advises Originator is Not Known to Receiver and/or Originator is Not Authorized by Receiver to Debit Receivers Account
  • R11 – Customer advises entry not in accordance with the terms of the agreement
For additional information, see OR137 and 138 in the 2020 ACH Rule Book, Table of Return Codes. This information is also outlined in the front of your book in the Revisions section on page ORxxvii.
Have a question for TCHPA? Call 800-875-2242 (choose option 3) or email

Impact of COVID-19 on In-Person Training Hosted by The Clearing House

With intensifying concerns related to the coronavirus (COVID-19) and uncertainty around its spread, we are fielding more calls from our members about the status of TCHPA scheduled in-person workshops and meetings. We have been closely monitoring the situation and are following the advice of local health authorities, the Center for Disease Control (CDC) and others.

Several in-person sessions scheduled for March and April have already been cancelled and those who were registered for these events have been notified. We are currently evaluating our options and will likely replace these face-to-face sessions with live and/or recorded webinars, which will be added to our website when we have firm dates, and also promoted in the next edition of the Payments Pulse newsletter.

Unless otherwise communicated, all other scheduled events will be held as planned. Please continue to visit our website at for our current payments education schedule.

TCHPA Tuition Scholarship for The Payments Institute

2020 Payments Institute (TPI) hosted by NACHA
Cambridge, Massachusetts
July 26-29, 2020
NACHA's 2020 TPI offers areas of study geared for those preparing for the AAP Exam and seasoned payments professionals alike. Additional information (brochure, curriculum, registration, etc.).
The Clearing House Payments Authority (TCHPA) will award a 2020 tuition scholarship ($2300 value) to one lucky member. If interested, please send an email to by close of business on Friday, May 1st and include the following information:
  • Attendee name, title and organization name
  • Number of years in the payments industry and the various positions held (operations, sales, branch)
  • Email and phone number
  • A brief description of why you feel you are the best candidate to be awarded the scholarship (100 words or less)

The winning application will be selected from those who apply according to the instructions above. Entries must be submitted by 5:00pm ET on Friday, May 1st. Winners will be notified by May15th. Lodging and travel will be at winner’s expense. Please seek manager's approval prior to submitting your application email.

Upcoming TCHPA Education
No charge for members!


Payments Risk Fundamentals (Webinar)


2020 APRP Exam Prep (Webinar Series)


Corporate Essentials: Moving Your Payments Electronically (Webinar)


Corporate Essentials: Be a Quality Originator (Webinar)

Real-Time Payments

What's in it for you?

Webinar: Moving Real-time Payments Forward

Please join The Clearing House and strategic-partner Levvel for a webinar about moving real-time payments forward in 2020. This webinar begins at 2:00 PM EST on Wednesday, April 8th.

TCH’s Peter Davey is joined by Levvel’s Chris Rigoni to discuss insights gained from Levvel’s 2020 Real-time Payments Report. In this webinar, we reveal the three primary stages of real-time payments adoption, as well as actionable ways to use these insights to move real-time payments forward in your organization in 2020 and beyond.
You’ll learn about:
  • The insights TCH and Levvel discovered
  • The three primary stages of RTP® readiness
  • Enabling the industry to move forward
Register Today!

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