The Account Services Specialist is responsible for the management of customer on-boarding and off-boarding of all TCH products.

The Business Analyst will be a key member of the TCH Application Development team.  This position will work closely with the Product Management and Technology and Operations departments to collect, analyze, and document requirements for applications being developed or enhanced by The Clearing House.

The candidate will be responsible for documenting detailed functional and technical requirements, system documentation and user guides. S/he will also ensure that the resulting system or enhancement meets all requirements by assisting in the development of test cases and scripts. S/he will become a key subject matter expert on the functionality and operation of the system and assist in educating both internal and external users during the early stages of implementation.     

The Business Analyst will be a key member of the TCH Product Innovation team. This position will work closely with Product Management, Technology and Operations, and other key stakeholders through the ideation process to develop, analyze, and document concepts and requirements around strategic innovation initiatives.

The candidate will collaborate internally to ensure successful transition of innovation projects into the product teams. S/he will become a key subject matter expert on the desired functionality and assist in educating both internal and external users during the early stages of implementation.

This role supports the CHIPS/SVPCO Product Management Team. CHIPS is the largest private sector USD clearing platform in the world, settling an average of $1.4 trillion in wire transfer activity daily. SVPCO is a leading provider of check image exchange and related services supporting retail payments. The role is primarily analytical in nature, crosses a broad spectrum of responsibilities in business and project management, and works closely across technology, operations, risk and legal departments to ensure proper execution of the CHIPS/SVPCO product offerings. The role also helps ensure CHIPS and SVPCO remain viable via strong product disciplines, documented processes, analysis of business and market conditions, interviews with participants, support of customer relations, and enhancements to product features and functions.

This role will actively manage and support the business development, onboarding, product adoption, and usage of the Real Time Payments System by banks and their end users. The candidate will work directly with banks, as well as corporate clients and technology providers as appropriate to introduce them to RTP, work with them through the onboarding process, and assist with use cases and product ideation. Management, oversight and leadership of working groups, sub-committees, and pilot/proof of concept activities will be critical responsibilities.

The Manager, Enterprise Risk Management supports the Enterprise Risk Management team in all aspects of the enterprise-wide risk management program. This role will support in executing the organization’s ERM Framework, as well as facilitate interfacing with functional units to establish and communicate risk management methodology, processes, risk appetite and risk culture.

This role will support leadership during a period of rapid organizational change and industry advancement, as well as technical efforts such increasing use of the Cloud. The role will ensure that the company appropriately prioritizes, manages and monitors risk by collaborating with several departments and defining risk ownership. A successful candidate will contribute to the IT Risk Management program by offering knowledge over information technology guidelines, procedures, processes, controls, reporting and leading practices.

The Manager, RTP Product Development will provide input to and assist in the ongoing development of the RTP product. Responsibilities will include documenting detailed business requirements and working with technology partners to deliver RTP platform functionality. S/he will also ensure that the resulting system meets all requirements by reviewing functional requirements, system documentation and user guides, assisting in the development of test cases and performing UAT. This position will serve as a subject matter expert throughout the product development lifecycle. S/he will become a key subject matter expert on the functionality and operation of the RTP system and assist in educating both internal and external customers during the early stages of implementation.

The Clearing House Payments Company, LLC (TCH) is a bank owned, industry utility that operates four payment systems: a high value funds transfer system (CHIPS), the country’s first real-time, end to end system (RTP), an automated clearinghouse (EPN), and a check image exchange. TCH also operates related businesses, including a tokenization service (STE), a regional payments association (TCH RPA), and a check image rules organization (ECCHO). Under the direction of senior lawyers this position provides legal support for all aspects of TCH’s payment systems and related business lines.

Information Security (IS) group is looking for a Security Architecture Manager as a direct report to the Director of Information Security. In this role, the candidate will provide technical leadership, subject matter expertise and direction on complex projects/initiatives for their assigned area(s) of responsibility. This position will function as a technology leader in the architecture design, planning, and delivery of enterprise-class security systems both on premise and in the cloud. 

We are seeking strong, self-motivated candidates with a proven track record of understanding security controls, and working across an organization to implement and validate controls.  

The Clearing House Association LLC is a 501(c)(6) entity dedicated to research, analysis, advocacy and litigation focused on the payment industry and payments-related issues.  The Senior Counsel of The Clearing House Association supports the execution of advocacy on payment-related issues that impact the operations of The Clearing House Payments Company LLC, an affiliate of the Association that operates the largest US private sector payment systems, or that effect large banking organizations and the financial sector more broadly.

The Service Desk Analyst provides support for basic incident resolution and requests reported to TCH Operations Customer Service by internal and external customers. Responsibilities include initial assessment, triage, research, and ideally resolution of basic incidents and requests regarding the use of operating systems and application software products. The Service Desk Analyst is a position that will seek to achieve a high FCR (first call resolution) rate by collecting information through a customer dialog and accessing appropriate support tools. Problems beyond the scope of their ability or responsibility are logged and sent to appropriate level 2 resources for further investigation.

Candidate should be mature, collegial, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous. S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.

The Sr. Business Analyst is responsible for the support, organization, coordination and presentation of data and analyses relating to operational and capital budgets, forecasting, financial variance analysis, resource management, project metrics and providing support to project managers. The candidate will build, validate and maintain analytical reporting using data extracted from various systems to ensure fiscal, project and resource compliance. This role will bring value by helping drive insights that allow leadership to make informed and thoughtful business decisions.

To ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous.  S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.