The Account Services Specialist is responsible for the management of customer on-boarding and off-boarding of all TCH products.

The Cryptographic and Key Management Specialist PKI is responsible for the administration of IS configuration items as it pertains to system and customer connectivity. The role is primarily responsible for ensuring TCH is in compliance with the best practices detailed in our Enterprise PKI Practice Statement and Key Management procedures. This includes process ownership for SSL certificate administration and PGP key administration throughout all TCH environments. The role includes the responsibilities associated with supporting customer connectivity issues related to SSL and PGP installations and changes.

The Client Implementation Director leads concurrent complex client onboarding projects. The role is accountable for implementing complex new business. This requires extensive liaising between all internal and external stakeholders to ensure all documentation and operational requirements are fulfilled prior to inception. Role is expected to act as a change leader to streamline processes and procedures related to client on-boarding.

The Director RTP Product Development will provide input to and assist in the ongoing development projects that will drive the success of RTP.  Responsibilities will include developing relationships with internal and external partners to coordinate and drive successful releases of RTP product suite with bank participants and vendors.  This will include creating and managing flow of release related information to RTP customers and vendor partners.  Based on availability, position may also assist with other TCH product development efforts.

This Manager position is in the Real-Time Payments Product Development and Management department, the product team that developed, operates and expands the RTP payment network.  The position is specifically in the RTP Network Administration unit, which oversees network contracting, onboarding, data development, monitoring, reporting, forecasting, system liquidity, and other components, along with problem-solving and special projects.  The Manager reports to the VP of Network Administration, and shares management, oversight and training of the unit’s business analysts.

The Manager, RTP Product Development will provide input to and assist in the ongoing development of the RTP product.  Responsibilities will include documenting detailed business requirements and working with technology partners to deliver RTP platform functionality.  S/he will also ensure that the resulting system meets all requirements by reviewing functional requirements, system documentation and user guides, assisting in the development of test cases and performing UAT. This position will serve as a subject matter expert throughout the product development lifecycle. S/he will be a lead subject matter expert on ISO 20022.  S/he will become a key subject matter expert on the functionality and operation of the RTP system and assist in educating both internal and external customers during the early stages of implementation.

The Payments Training Specialist leverages his/her knowledge of the various payment channels used in the United States to support the financial institution members and corporate subscribers that belong to TCHPA.  In addition to providing ad hoc member service and support, the Payments Systems Specialist will serve as a SME responsible for the development and delivery of education and other member benefits (i.e. Documents on Demand resources). Specialist will have responsibility for prepping live session recordings for playback and set-up on the TCHPA website for on-demand ordering by members.

The VP ACH Product manager provides product thought leadership and enhances competitive product capabilities and positioning, returning value to TCH as well as owners and customers.