The Business Analyst will be a key member of the TCH Product Innovation team. This position will work closely with Product Management, Technology and Operations, and other key stakeholders through the ideation process to develop, analyze, and document concepts and requirements around strategic innovation initiatives.

The candidate will collaborate internally to ensure successful transition of innovation projects into the product teams. S/he will become a key subject matter expert on the desired functionality and assist in educating both internal and external users during the early stages of implementation.

Director and senior manager for a nationally-recognized membership organization specializing in providing industry rules and governance for check image exchange, industry education and advocacy for the financial services industry. Serves as the principal manager of the organization’s National Check Professional (NCP) certification program and a key manager in ECCHO delivering educational programming to the organization’s approximately 2,500 members. Further, provides additional content knowledge and support within the organization in terms of providing support to the organization’s members, assisting in the management of the rules process, and promoting the organization within the industry.   

This is an enterprise systems, distributed development position where the primary responsibilities of the SQL development team include: architecture and design of a multi-terabyte SQL environment with emphasis upon security, high availability, optimization, performance, tuning, and automation.

At TCH, our HR Department leads the delivery of all HR services to internal client groups to drive outstanding performance. The HR Department partners closely with business leaders to drive the TCH Talent Agenda, consult on critical talent decisions and achieve operational excellence for the business. We serve as trusted advisors on all HR issues and as partners to the business in Recruitment, Retention, Employee Relations, Benefits Administration, and Performance Management.  The Human Resources Coordinator is responsible for day to day tasks that support the department’s critical processes and procedures.  The role requires a strong understanding of our guiding policies and programs, to ensure timeliness and accuracy.

At TCH, our HR Department leads the delivery of all HR services to internal client groups to drive outstanding performance. The HR Department partners closely with business leaders to drive the TCH Talent Agenda, consult on critical talent decisions and achieve operational excellence for the business. We serve as trusted advisors on all HR issues and as partners to the business in hiring, terminating, administering of benefits and Company-wide Bonus/IPP increases, developing and retaining the best talent in the industry.

We currently have an opening in our downtown New York office for a Human Resources Manager. This role will focus on benefits administration and HRIS database management.

The Clearing House is looking for an Innovation Designer to join our growing organization.  The Innovation Designer will report to the Vice President of Product Innovation and be part of a team who works both cross product and cross industry to help develop innovative concepts and services that are needed to enable financial institutions and their customers to succeed.

The ideal candidate will have a background in design thinking with a focus on visual, product and process design.  They will have spent time as part of a team developing new products or concepts with strong storytelling and writing skills.

The Operations Manager provides leadership to the Operations team to ensure transactions are processed with the highest level of quality and in a timely manner.

The Operations Representative will ensure that all data transmissions to and from The Clearing House are monitored and executed successfully through the system.  This includes the identification, investigation, escalation, and resolution of all internal production or customer-related issues in a timely and efficient manner.

The Operations Representative will ensure that all customer or third-party inquiries are answered in a timely, accurate and professional manner.  In addition, interfacing with other departments as needed.

Note:  These roles require working on a set schedule that ensures 24/7 coverage for TCH customers.  Before you leave you must ensure that your replacement has arrived. Overtime and weekend hours are required    

The Clearing House Payments Company, LLC (TCH) is a bank owned, industry utility that operates four payment systems: a high value funds transfer system (CHIPS), the country’s first real-time, end to end system (RTP), an automated clearinghouse (EPN), and a check image exchange. TCH also operates related businesses, including a tokenization service (STE), a regional payments association (TCH RPA), and a check image rules organization (ECCHO). Under the direction of senior lawyers this position provides legal support for all aspects of TCH’s payment systems and related business lines.

Work closely with Project Managers, Business Analysts, and other Technical leads to aggregate business and technical requirements into quality TCH Systems and Services.  Create and implement a detailed and organized Performance Test Plan to ensure that all software developed or procured by TCH is thoroughly performance tested before going into production for reliability and for adherence to specifications and TCH standards.

The Clearing House (TCH) has launched the first new national payments system in over 40 years. The Real-time Payments system (RTP) allows customers of participating Banks and Credit Unions to send instant payments to any other person or business whose bank participates. The goal of the system is to ultimately provide access to instant payments to every financial institution and account holder in the US. To achieve this goal, significant enhancements and expansion of the system will occur over the next 3-5 years in order to support over 10,000 financial institutions.

This position is for a senior Java/Unix developer. The RTP Developers work closely with the Product Management, Operations and Technology Infrastructure departments as well as external clients and vendors to define and implement new features and capabilities.

The Clearing House Association LLC is a 501(c)(6) entity dedicated to research, analysis, advocacy and litigation focused on the payment industry and payments-related issues.  The Senior Counsel of The Clearing House Association supports the execution of advocacy on payment-related issues that impact the operations of The Clearing House Payments Company LLC, an affiliate of the Association that operates the largest US private sector payment systems, or that effect large banking organizations and the financial sector more broadly.

The Senior Vice President, Client Relationship Management & Sales, is responsible for the Customer Relationship Management (CRM) and Sales teams. S/he works closely with the product management and strategy team and will act as a client advocate within TCH.

Design, build, and deploy client engagement & sales functions for TCH traditional products (Wire, ACH and check) and RTP to achieve TCH market goals. RTP responsibility includes management of partner programs and sales channels.

The Service Desk Analyst provides support for basic incident resolution and requests reported to TCH Operations Customer Service by internal and external customers. Responsibilities include initial assessment, triage, research, and ideally resolution of basic incidents and requests regarding the use of operating systems and application software products. The Service Desk Analyst is a position that will seek to achieve a high FCR (first call resolution) rate by collecting information through a customer dialog and accessing appropriate support tools. Problems beyond the scope of their ability or responsibility are logged and sent to appropriate level 2 resources for further investigation.

Candidate should be mature, collegial, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous. S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.

This role will provide day-to-day hands on project management for various projects in support of infrastructure upgrades and application development. The Project Manager will have in-depth knowledge and experience with complex IT solutions, a proven track record of delivering projects on-time and within budget, and serves as a key resource within the team to ensure overall success of the project deliverables.

To ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well-suited to a candidate who thrives in a fast-paced environment and is meticulous.  S/he must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team.

The Clearing House Association LLC is a 501(c)(6) entity dedicated to research, analysis, advocacy and litigation focused on the payment industry and payments-related issues.  The Vice President of The Clearing House Association assists in the development, management and execution of policy, strategy and advocacy on payments-related issues that impact The Clearing House Payments Company LLC, an affiliate of the Association that operates the largest US private sector payment systems, or that effect large banking organizations and the financial sector more broadly.

This role will be part of the senior management team for Client Delivery. The role will lead all in-business risk & control initiatives. This includes but not limited to: continuous enhancement of the RCSA process, strengthening the core controls within the first line of defense. Help improve the training that is focused on the risk and control environment, help to connect the dots for our people. Raise the awareness and help to drive ownership and accountability for the risk & control in business functions. Challenge the procedures and processes, help to create and drive policies applicable to the functions in Client Delivery. Help to drive the in business risk & control culture across the broader O&T department. Be the face to our internal audit team. In addition, this role will be the face to the regulators for all TCH engagements.

This role will be part of the senior management team for Client Delivery.  The role will help lead all people-related initiatives including but not limited to: creation of career paths within the functions, help shape succession plans, improve the operational effectiveness and engagement of the organization and lead operational project management teams.  Track and monitor progress in the people space. Help to build the structure and tools to support the growth of the organization. Senior project owner for Client Delivery projects, Knowledge Management ownership and centralization of billing processes. Be a potential successor for leadership roles across O&T.