The Account Services Specialist is responsible for the management of customer on-boarding and off-boarding of all TCH products.

The Contract Manager will ensure consistent management of all proposals and contracts and manage all aspects of the administrative, financial, and operations of the asset portfolio; establish and maintain vendor relationships by serving as point of contact for contractual matters; will plan and manage assets according to the department’s needs and work to beneficially manage the portfolio to minimize risk.

The Contract Manager will be a strategically-minded individual with strong interpersonal skills and extensive experience managing physical assets through the entire lifecycle. Position includes providing guidance for an effective procurement function for the CREM department. The Contract Manager’s role in the contract development process requires close collaboration with various departments at The Clearing House including significant interaction with the contract management team.

The Client Implementation Director leads concurrent complex client onboarding projects. The role is accountable for implementing complex new business. This requires extensive liaising between all internal and external stakeholders to ensure all documentation and operational requirements are fulfilled prior to inception. Role is expected to act as a change leader to streamline processes and procedures related to client on-boarding.

The Director RTP Product Development will provide input to and assist in the ongoing development projects that will drive the success of RTP.  Responsibilities will include developing relationships with internal and external partners to coordinate and drive successful releases of RTP product suite with bank participants and vendors.  This will include creating and managing flow of release related information to RTP customers and vendor partners.  Based on availability, position may also assist with other TCH product development efforts.

The Enterprise Architect Lead (EA Governance) is a key member of the Enterprise Architecture (EA) team and is responsible for the design, implementation, and maintenance of the EA governance processes and standards. The primary role of this position is to ensure that the respective business, application, data and technology perspectives are in line with the organization’s technology and governance strategies, policies and standards. The Enterprise Architect Lead works as a team member supporting the enterprise with technology governance solutions which help to reduce risk and improve the efficiency and consistency regarding the adoption of technology related processes and standards. This position requires a strong EA governance and process skill set.

This Manager position is in the Real-Time Payments Product Development and Management department, the product team that developed, operates and expands the RTP payment network.  The position is specifically in the RTP Network Administration unit, which oversees network contracting, onboarding, data development, monitoring, reporting, forecasting, system liquidity, and other components, along with problem-solving and special projects.  The Manager reports to the VP of Network Administration, and shares management, oversight and training of the unit’s business analysts.

The Manager, RTP Product Development will provide input to and assist in the ongoing development of the RTP product.  Responsibilities will include documenting detailed business requirements and working with technology partners to deliver RTP platform functionality.  S/he will also ensure that the resulting system meets all requirements by reviewing functional requirements, system documentation and user guides, assisting in the development of test cases and performing UAT. This position will serve as a subject matter expert throughout the product development lifecycle. S/he will be a lead subject matter expert on ISO 20022.  S/he will become a key subject matter expert on the functionality and operation of the RTP system and assist in educating both internal and external customers during the early stages of implementation.

The Payments Operations Specialist provides support of the products and services offered by The Clearing House ensuring transactions are processed with the highest level of quality and in a timely manner. The role requires working on a set schedule that ensures 24/7 coverage for TCH customers. Before you leave you must ensure that your replacement has arrived. Overtime and weekend hours are required. 

The hours for this position are: 7pm- 7am Thursday, Friday and Saturday. 

The Payments Training & Compliance Specialist leverages his/her knowledge of the various payment channels used in the United States to support the financial institution members and corporate subscribers that belong to TCHPA.  In addition to providing ad hoc member service and support, the Payments Training & Compliance Specialist’s work includes the development and delivery of payments education to various audiences, utilizing various methods of delivery.  In addition, this role includes the execution of consulting and compliance engagements contracted for completion, under the direction of the Manager of Payments Consulting & Compliance.

The Payments Training Specialist leverages his/her knowledge of the various payment channels used in the United States to support the financial institution members and corporate subscribers that belong to TCHPA.  In addition to providing ad hoc member service and support, the Payments Systems Specialist will serve as a SME responsible for the development and delivery of education and other member benefits (i.e. Documents on Demand resources). Specialist will have responsibility for prepping live session recordings for playback and set-up on the TCHPA website for on-demand ordering by members.

The Sr. Business Analyst is responsible for the support, organization, coordination and presentation of data and analyses relating to financials, contracts, and project metrics. The candidate will build, validate and maintain analytical reporting using data extracted from various systems to ensure fiscal, project and resource compliance. This role will bring value by helping drive insights that allow leadership to make informed and thoughtful business decisions.

The Technical Specialist will play a vital technical role in the technology team responsible for the TCH payment platforms. This role covers a range of support functions associated with the day-to-day operations of a 24/7 high availability, high security financial transaction processing platform. The ideal candidate will possess strong hands-on experience with supporting high availability, distributed online transaction processing applications using JAVA/JEE, WebSphere, Linus, REST/JSON, Web Api(s), DB2 (or other Relational Databases), ISO 20022, ISO 8583 or other financial messaging standards. 

Prior experience working with Payment networks (Visa, Mastercard, AMEX), commercial or retail banking with emphasis on Digital Channels, Tokenization techniques, implementation of RTP at a financial institution or third-party service provider is desirable.

The VP ACH Product manager provides product thought leadership and enhances competitive product capabilities and positioning, returning value to TCH as well as owners and customers.