With years of experience in banking, corporate treasury management and meeting the needs of our members, the TCHPA team is available to answer your payments questions and provide assistance and support via phone or email.
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Amy Smith, AAP, CAE
Vice President & Executive Director
Adrian Brown, AAP, APRP
Manager of Payments Consulting & Compliance
Lisa Iselli, AAP, APRP
Manager of Payments Outreach and Education
Christina Rice, AAP, APRP, NCP
Manager of Member Success
Chris Poole, AAP, APRP, CUCE
Senior Payments Compliance Specialist
Deirdre Ashby, AAP, APRP, NCP
Senior Payments Training Specialist
Jesse Jacobs
Member Services Specialist
Tim Singletary, AAP
Payments Compliance Specialist
Carolyn Hagood, AAP, APRP
Payments Training Specialist
Joe Allen, AAP
Payments Compliance Specialist
Zoe Pye
Member Services Specialist
TCHPA Team in Action
2022 External Speaking Engagements
May 16 | In-Person
Host: Minnesota Bankers Ops & Tech Conference
Speaker: Adrian Brown, AAP, APRP
Topic: Building Your Payments Strategy
May 26 | Virtual
Host: ARC Risk and Compliance
Speaker: Christina Rice, AAP, APRP
Topic: ACH Risk Management for FIs
June 14 | Virtual
Host: ARC Risk and Compliance
Speaker: Deirdre Ashby, AAP, APRP, NCP
Topic: Payments Fraud
June 16 | Virtual
Host: ACBB
Speaker: Amy Smith, AAP, CAE
Topic: ACH Rules Update
September 15 | In-Person
Host: Great Lakes AFP
Speaker: Amy Smith, AAP, CAE
Topic: Payments Headlines Explained
October 27 | Virtual
Host: ARC Risk and Compliance
Speakers: Carolyn Hagood and Christina Rice, AAP, APRP
Topic: Business Continuity for FIs
November 15 | Virtual
Host: ACBB
Speaker: Amy Smith, AAP, CAE
Topic: RTP Update
November 17 | Virtual
Host: ARC Risk and Compliance
Speaker: Carolyn Hagood
Topic: ACH Rules Update for 2023