Main Content


Design Principles

The success of bill pay solutions build on the RTPĀ® network depends not only on its technical capabilities, but also its experience design for the end customer. These customer and biller interviews in the ideation phase helped us arrive at four key design principles, that were used to design the key features of a Bill Pay solution that utilizes RTPĀ® capabilities.


Design Features

The above design principles and customer interviews helped us recommend features to enhance the customer bill pay experience.