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RTP® Network Biller Playbook

We have developed useful collateral for billers and financial institutions that will help them navigate through their RTP® Bill Pay innovation journey.

The RTP® Network Biller Playbook focuses on highlighting a clear description of RTP® from billers’ perspective and outlining a tactical approach for operationalizing RTP®.

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RESOURCE CENTER


Framing the Challenge (Problem)
Planning for Research (Ideation)
Persona Creation (Ideation)
User Journey Mapping (Ideation)
Customer Persona (Ideation)
Biller Persona (Ideation)
Capturing Data Elements (Prototype)
High Level Checklist (Pilot)
RTP® Network Biller Playbook (Launch)