RTP® Network Biller Playbook
We have developed useful collateral for billers and financial institutions that will help them navigate through their RTP® Bill Pay innovation journey.
The RTP® Network Biller Playbook focuses on highlighting a clear description of RTP® from billers’ perspective and outlining a tactical approach for operationalizing RTP®.
Framing the Challenge (Problem)
Planning for Research (Ideation)
Persona Creation (Ideation)
User Journey Mapping (Ideation)
Customer Persona (Ideation)
Biller Persona (Ideation)
Capturing Data Elements (Prototype)
High Level Checklist (Pilot)
RTP® Network Biller Playbook (Launch)