It's no surprise that the NCUA has found that Cyberattacks are on the rise. Effective September 1, 2023 there are new Cyber Incident Notification Requirements for all Credit Unions, which you can see here. Thinking about your own Cybersecurity program? The NCUA has a great cybersecurity resource center you can see here.

Have your accountholders been victim to a gift card scam? Some gift card companies are wanting to give that money back. Check out the Federal Trade Commission (FTC) Consumer Alert here.

This is your chance to Ask the Regulators!

Bank regulators visit numerous financial institutions across the country throughout the year to conduct required examinations. Ever wonder what topics cause the most findings?

This opening session on November 7th features a panel discussion with examiners Jay S. Munnelly, CIA, CISA, CGFM, CEECS of the FDIC and Shelli J. Pritchard, AAP of the OCC to discuss payments compliance and to explore hot topics in the industry.

Check out this session and more on the Concepts 2023 AGENDA and REGISTER today to attend in Kalamazoo on November 7-8, 2023!

Call for Nominations: Lakin Hobday Award

Each year at the annual Concepts conference, a member is selected and recognized for their contributions to the payments industry their peers and their organization. Linda Lakin and Donna Hobday, for which this award is named, were exceptional on so many levels. They have since retired, having made their mark, but he work is never done. Do you know someone in your organization, or a peer within one of the TCHPA Alliance groups that you feel embodies these key attributes: commitment, enthusiasm, influence and leadership?

Email a brief description of the individual and their name, title, and contact information for consideration to education.services@theclearinghouse.org. Nominations will be accepted through October 13, 2023. The lucky winner receives a free registration to Concepts 2023!

TCHPA Resources: TCHPA has Interactive ACH Audit Guides! According to Nacha's Rules & Operating Guidelines, every participating Depositary Financial Institution (DFI), Third-Party Sender, and qualifying Third-Party Service Provider has until December 31st to conduct, or have conducted, an annual ACH Rules compliance audit (Article 1, Subsection 1.2.2). TCHPA has three interactive and comprehensive workbooks that provide point-by-point instructions for completing this required audit. Check these out here: ACH Audit Interactive Workbook (for Financial Institutions) Third-Party Payroll Provider ACH Annual Audit Guide Third-Party Service Provider and Sender ACH Annual Audit Guide

We Get Questions... The following is provided for informational purposes only and doesn't constitute legal advice. ACH Q)  We received an ACH Entry with a Return Reason Code that can only be returned by the ACH Operator. How do I know what to do next? A)  Appendix Four of the Nacha Operating Rules & Guidelines provides a table of all the return reason codes in the ACH Network, as well as defines who is allowed to initiate returns using these codes (i.e., RDFI, ACH Operator, Gateway, etc.). The 12 return reason codes that are assigned to the ACH Operators are broken down in detail in Appendix Two, Part 2.5 of the Nacha Operating Rules. Bookmark these pages, as being able to quickly correct any errors in these entries will likely help reduce your liability as a DFI and facilitate your ACH processing.

Member Support TCHPA Fact Sheet Remember, when you need support from The Clearing House Payments Authority (TCHPA), you can reach our Member Services staff directly by calling 800-875-2242 and choosing option 5, or by emailing education.services@theclearinghouse.org.