ACH Contact Registry
Have you ever tried to get in touch with the ACH department at another financial institution (FI) with no results? Or, have you been forced to leave a voicemail that went unanswered? When a timely response is needed, don’t forget Nacha’s ACH Contact Registry, a resource created to make it easier for FIs to communicate with other FIs about ACH operations, exceptions and risk management.
An October 30, 2020 ACH rule addresses this very issue and requires all financial institutions participating in the ACH Network to register and provide contact information. Thanks to Nacha’s relief efforts in response to the COVID-19 pandemic, they will not enforce the rule until August 1, 2021, so non-compliant institutions can still register without any enforcement action.
Want to learn more about the ACH Contact Registry and how it will make life easier for your financial institution? Order TCHPA’s recently recorded session at no charge (because you’re a member):
Nacha Registration Requirements: Third Party Senders, Direct Access and Contact Registry