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Payments Pulse

Industry News & Resources

May is Direct Deposit Month with Many Reasons to Cheer

Source: Nacha

Fed360®: Expanding the Synthetic Identity Fraud Mitigation Toolkit

We Get Questions...

Q and A
Q.)  An RDFI receives a transaction with an invalid account number with a name mismatch and believes this transaction could be fraudulent. The RDFI returns the transaction using Return Code R17 Entry with Invalid Account Number Initiated under Questionable Circumstances. What fields must be completed when an RDFI uses the R17 to return an entry initiated under this circumstance?
A.)   When utilizing R17 with an invalid account number (or unable to locate account) under questionable circumstances, the RDFI must insert "QUESTIONABLE" within the first twelve positions of the Addenda Information Field. Any additional information in the remaining Addenda Field is optional. Nacha Operating Rules and Guidelines Appendix 4, part 4.2.
Have a question for TCHPA? Call 800-875-2242 (choose option 3) or email

The information contained herein has been prepared for general informational purposes only and is not offered as and does not constitute legal advice. You should consult with your legal counsel regarding the legal, regulatory and payments industry rule requirements that apply to specific transaction scenarios.
2020 ACH Rules

Small Business Week

May 1-7 was National Small Business Week. Did you know that The Clearing House Payments Authority (TCHPA) offer resources to businesses?

Through our Corporate Essential Webinars, companies of all sizes can learn from a variety of topics such as Treasury Management, Business Continuity, ACH Origination, and more! We also offer Documents on Demand and a custom Recommended Learning Path. If you would like more information or want to learn how you can take advantage of these resources, please contact our Member Services staff directly by calling 800-875-2242 and choosing option 3 or by emailing

Payments Education

Upcoming TCHPA Events:


Payments University (Virtual)

New On-Demand from TCHPA:

Member Support

TCHPA Fact Sheet

Remember, when you need support from The Clearing House Payments Authority (TCHPA), you can reach our Member Services staff directly by calling 800-875-2242 and choosing option 3, or by emailing Although our staff is working remotely due to the COVID-19 pandemic, we’re still available to provide the support you need in a timely manner!

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