Find all of the Returns and Adjustments resources, sample forms*, summary documents, and more below. Looking for something not found below? Send your request to ecchoinfo@theclearinghouse.org.

The material linked below is intended as general reference information for ECCHO members, not legal advice. Members should always consult their attorneys for legal advice, including the preparation and use of forms.

Exceptions Contact Directory (ECCHO Members Only)

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At-A-Glance Documents

• Canadian Image | Check Volumes
• Deposit Reconciliation Guidance | Duplicates
• ECCHO Rules
• Payee Indorsements
• RDC Indemnity | Reg CC Subpart B | Returns | Return Codes | Rule 9
• Stale Dated Checks
  
  
  Helpful Links
• Adjustment Comparison
• Bank Endorsement Standards
• Canadian Return Reason Codes
• Check Return Code Handbook
• Check Image Central
• Claim of Damage Due to Underencoding Adjustment Form
• FAQs Regarding ECCHO Rules Compliance
• Form Letter- Notice of Potential Issues with Presented Items
• Late Return Disclaimer Form
• MICR Requirement for Checks
• Return Decision Hierarchy
• Rule 8 - WSUPP & Disclaimer | Understanding Rule 8
• Rule 9 - Opt-Out | Reference Guide | Sample Letter | WSUPP & Disclaimer
• ECI Indemnity - Sample Claim Letter | Sample Disclaim Letter
• Sample Warranty Claim Letter for Check(s) with Missing or Fraudulent Indorsement
• Sample Warranty Claim Letter for Altered Check(s)
• RDC - Sample Disclaim Letter | Indemnity Claim Letter
• Sample Source of Item Identification Form