Find all of the Returns and Adjustments resources, sample forms*, summary documents, and more below. Looking for something not found below? Send your request to ecchoinfo@theclearinghouse.org.

To request a physical copy of the ECCHO Rules book please send your name, organization name, routing number and mailing address to ecchoinfo@theclearinghouse.org.

* The documents provided below are intended to be samples only for organizations to run by their attorneys for input and modification specific to each FI and scenario. 

Adjustment Contacts

• Adjustment Contact Listing
• Adjustment Contact Listing (above) Access Request

At-A-Glance Documents

• Canadian Image
• Check Volumes
• RDC Indemnity
• Returns
• Rule 9

 

Helpful Links


• Check Return Code Handbook
• CheckImage Central
• Claim of Damage Due to Underencoding Adjustment Form
• Deposit Reconciliation Guidance At a Glance
• FAQs Regarding ECCHO Rules Compliance
• Form Letter - Notice of Potential Issues with Presented Items
• Late Return Disclaimer form
• Return Decision Hierarchy
• Rule 8 WSUPP & Disclaimer
• Rule 9 - Disclaimer Form
• Rule 9 - Opt-Out
• Rule 9 - Sample Letter
• Sample ECI Indemnity Claim Letter
• Sample ECI Indemnity Disclaim Letter
• Sample Warranty Claim Letter for Check(s) with Missing or Fraudulent Indorsement
• Sample Warranty Claim Letter for Altered Check(s)
• Sample RDC Disclaim Form
• Sample RDC Indemnity Claim Letter
• Sample Source of Item Identification Form
• Stale Dated Guidance At a Glance
• Understanding "Rule 8" & "Rule 9" Warranty & Claims Processes