Find all of the Returns and Adjustments resources, sample forms*, summary documents, and more below. Looking for something not found below? Send your request to ecchoinfo@theclearinghouse.org.

To request a physical copy of the ECCHO Rules book please send your name, organization name, routing number and mailing address to ecchoinfo@theclearinghouse.org.

The material linked below is intended as general reference information for ECCHO members, not legal advice. Members should always consult their attorneys for legal advice, including the preparation and use of forms.

Adjustment Contacts

• Adjustment Contact Listing
• Adjustment Contact Listing (above) Access Request

At-A-Glance Documents

• Canadian Image
• Check Volumes
• RDC Indemnity
• Returns
• Rule 9

 

Helpful Links


• Check Return Code Handbook
• CheckImage Central
• Claim of Damage Due to Underencoding Adjustment Form
• Deposit Reconciliation Guidance At a Glance
• FAQs Regarding ECCHO Rules Compliance
• Form Letter - Notice of Potential Issues with Presented Items
• Late Return Disclaimer form
• Return Decision Hierarchy
• Rule 8 WSUPP & Disclaimer
• Rule 8 - Understanding Rule 8 Warranty Claims and Processes  
• Rule 9 - Opt-Out
• Rule 9 Reference Guide
• Rule 9 - Sample Letter
• Rule 9 WSUPP & Disclaimer
• Sample ECI Indemnity Claim Letter
• Sample ECI Indemnity Disclaim Letter
• Sample Warranty Claim Letter for Check(s) with Missing or Fraudulent Indorsement
• Sample Warranty Claim Letter for Altered Check(s)
• Sample RDC Disclaim Form
• Sample RDC Indemnity Claim Letter
• Sample Source of Item Identification Form
• Stale Dated Guidance At a Glance