Find all of the Returns and Adjustments resources, sample forms*, summary documents, and more below. Looking for something not found below? Send your request to ecchoinfo@theclearinghouse.org.
To request a physical copy of the ECCHO Rules book please send your name, organization name, routing number and mailing address to ecchoinfo@theclearinghouse.org.
* The documents provided below are intended to be samples only for organizations to run by their attorneys for input and modification specific to each FI and scenario.
Adjustment Contacts
At-A-Glance Documents
- Canadian Image
- Check Volumes
- RDC Indemnity
- Returns
- Rule 9
- Check Return Code Handbook
- CheckImage Central
- Claim of Damage Due to Underencoding Adjustment Form
- Deposit Reconciliation Guidance At a Glance
- FAQs Regarding ECCHO Rules Compliance
- Form Letter - Notice of Potential Issues with Presented Items
- Late Return Disclaimer form
- Return Decision Hierarchy
- Rule 8 WSUPP & Disclaimer
- Rule 9 - Disclaimer Form
- Rule 9 - Opt-Out
- Rule 9 - Sample Letter
- Sample ECI Indemnity Claim Letter
- Sample ECI Indemnity Disclaim Letter
- Sample Warranty Claim Letter for Check(s) with Missing or Fraudulent Indorsement
- Sample Warranty Claim Letter for Altered Check(s)
- Sample RDC Disclaim Form
- Sample RDC Indemnity Claim Letter
- Sample Source of Item Identification Form
- Stale Dated Guidance At a Glance
- Understanding "Rule 8" & "Rule 9" Warranty & Claims Processes
Helpful Links