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OnDemand Education sessions are listed below. Click on a category tab below to view sessions.
Not a Member? ECCHO offers plenty of ways to access our Education library: Explore your options
Click on a category tab below to view sessions.
This session walks you through scenarios to assist with the understanding of what to do when a claimant reports a lost, stolen, or destroyed cashier’s check.
Do you know check? This session reviews the components of a check, how a check is paid, and the risks a bank takes when processing and paying checks. An excellent training resource for tellers, bankers and all frontline staff.
This session provides an introduction to the check payment system, including the participants, endorsements, funds availability and check returns.
Basic training for front line staff on the how-to’s of check scanning. This session will cover the BOFD warranties, how to mitigate the risk of warranty breach, and the whys of check scanning controls.
Where does it say . . .? What rules and regulations govern what? Check law and regulation is not found in one place. Learn where to find warranties and indemnities, and what your FI’s obligations are when processing checks.
This session explores the remotely created check (RCC) and addresses the risks and obligations of a depositary and paying financial institution.
Rule 9 is for ECCHO Members only. Learn the fundamentals of Rule 9, what it is, how it works, and when a Rule 9 claim can be made.
This session provides a discussion of X9 standards and use of EPC digit (value ‘6’) to identify RCCs. Benefits of tracking RCCs discussed as well as recent standards updates to align to Reg CC.
What do you do when your customer reports an altered check has paid? What do you do when you get a claim from a paying bank that you presented an altered check? What does Presumption of Alteration mean, and how does that affect a claim of altered check?
Why a duplicate check causes issues to a financial institution (FI), Reg CC's duplicate presentment warranty which places liability on the depositary bank, and a review of liabilities for FI's when duplicates occur via remote deposit capture (mRDC).
What do you do when a customer reports an unauthorized remotely created check paid their account? Who is liable? What recourse does the Paying Bank have?
This session covers topics like unauthorized, altered and stale dated checks, duplicates, warranties & warranty breaches to help operations, risk & fraud departments find the appropriate law, regulation and rule to support appropriate action.