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ECCHO Education

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We are your resource for all things Check! Call 214-273-3200 or email us to help you understand your regulatory rights and obligations.

OnDemand Education sessions are listed below. Click on a category tab below to view sessions. 

Attention: Effective October 15, 2025 WebEx will require you to create a user name and password for accessing ECCHO Education and NCP Workshop webinars. The same login can be used to access all sessions. 

Not a Member? ECCHO offers plenty of ways to access our Education library: Explore your options

Click on a category tab below to view sessions. 

Cashiers Checks

This session walks you through scenarios to assist with the understanding of what to do when a claimant reports a lost, stolen, or destroyed cashier’s check.

Length: 35 minutes
NCP Credits: 0.70
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Check Basics What Every Banker Should Know

Do you know check? This session reviews the components of a check, how a check is paid, and the risks a bank takes when processing and paying checks. An excellent training resource for tellers, bankers and all frontline staff.

Length: 34 minutes
NCP Credits: 0.75
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Check Foundations

This session provides an introduction to the check payment system, including the participants, endorsements, funds availability and check returns. 

Length: 50 minutes
NCP Credits: 1.0
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Check Fraud Risk and Mitigation

Every FI lives with the risk of check fraud. This session will discuss the various types of fraud, and how to manage risk when accepting and paying checks.
Length: 75 minutes
NCP Credits: 1.5
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Check Scanning: Branch and Teller Capture

Basic training for front line staff on the how-to’s of check scanning. This session will cover the BOFD warranties, how to mitigate the risk of warranty breach, and the whys of check scanning controls.

Length: 35 minutes
NCP Credits: 0.75
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Check: Where is the Rule Book?

Where does it say . . .? What rules and regulations govern what? Check law and regulation is not found in one place. Learn where to find warranties and indemnities, and what your FI’s obligations are when processing checks.

Length: 30 minutes
NCP Credits: 0.60
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Remotely Created Check

This session explores the remotely created check (RCC) and addresses the risks and obligations of a depositary and paying financial institution.

Length: 30 minutes
NCP Credits: 0.60
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Rule 9

Rule 9 is for ECCHO Members only. Learn the fundamentals of Rule 9, what it is, how it works, and when a Rule 9 claim can be made.

Length: 45 minutes
NCP Credits: 0.90
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Uniform Commercial Code: Articles 3 and 4

Learn the definitions, warranties and other obligations of paying and depositary banks as contained in UCC. Operations, compliance staff and frontline staff will benefit from understanding the fundamentals of UCC 3 & 4.
Length: 34 minutes
NCP Credits: 0.75
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US Treasury Checks: What You Need to Know

Learn the Presentment Guarantees outlined in CFR 31 §240.4 that are made to the US Treasury when presenting US Treasury Checks. This session will help you understand your obligations, risks & risk mitigation for handling US Treasury Checks.
Length: 45 minutes
NCP Credits: 0.90
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X9 Standards

This session provides a discussion of X9 standards and use of EPC digit (value ‘6’) to identify RCCs. Benefits of tracking RCCs discussed as well as recent standards updates to align to Reg CC.

Length: 20 minutes
NCP Credits: 0.4
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Altered Checks and the Presumption of Alteration

What do you do when your customer reports an altered check has paid? What do you do when you get a claim from a paying bank that you presented an altered check? What does Presumption of Alteration mean, and how does that affect a claim of altered check?

Length: 25 minutes
NCP Credits: 0.5
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Handling Duplicates

Why a duplicate check causes issues to a financial institution (FI), Reg CC's duplicate presentment warranty which places liability on the depositary bank, and a review of liabilities for FI's when duplicates occur via remote deposit capture (mRDC).

Length: 30 minutes
NCP Credits: 0.6
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HIDC Claims

What in the world is Holder in Due Course? Why is my customer getting calls from a check casher? What rights does the person who accepted a paper check have if it is returned not paid?
Length: 15 minutes
NCP Credits: 0.40
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Indorsement Claims

What do you do when your customer tells you a payee of a check they wrote claims they never received the funds? What do you do when you as a BOFD get a warranty breach claim?
Length: 32 minutes
NCP Credits: 0.75
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RDC Indemnity 101

What do you do when you are an RDC depositary bank and you receive and indemnity claim? What do you do when you are a depositary bank of a paper check and you get it returned as PAID or duplicate and you suffer a loss?
Length: 34 minutes
NCP Credits: 0.50
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URCC

What do you do when a customer reports an unauthorized remotely created check paid their account? Who is liable? What recourse does the Paying Bank have?

Length: 25 minutes
NCP Credits: 0.75
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Warranty Breaches and Dealing Direct

What do you do when a warranty that was made to you was breached by the warrantor? This session addresses the legal framework governing check, the warranties made by exchange parties, and how to resolve warranty breach claims.
Length: 105 minutes
NCP Credits: 2.1
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Where Does It Say That

This session covers topics like unauthorized, altered and stale dated checks, duplicates, warranties & warranty breaches to help operations, risk & fraud departments find the appropriate law, regulation and rule to support appropriate action.

Length: 60 minutes
NCP Credits: 1.20
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