Aaron Baskerville, AAP – Discover Bank
Kristy Coulbourn, AAP – Discover Bank
Ryan Wilhelm, AAP, APRP, Advanced Certified Scrum Product Owner – Discover Financial Services

Welcome!

Ask the Regulators
Lisa R. Minor, APRP, CAMS, CBRA, CFE, CISA – NCUA
Jay S. Munnelly, CIA, CISA, CGFM, CEECS – FDIC
Shelli J. Pritchard, AAP – OCC

Bank regulators visit numerous financial institutions across the country throughout the year to conduct required examinations.  Ever wonder what topics cause the most findings?  This panel discussion will bring examiners together to talk payments compliance and to explore industry hot topics.

FedNow Update
Grant Buffington, PMP – Federal Reserve Bank

Following our recent FedNow Instant Payments Service production launch in July 2023, this session will provide the latest updates on the FedNow Program and feedback that has been received so far.  Interested in onboarding to FedNow in the coming months?  We’ll also explore steps to take and considerations for exploring your options for implementing FedNow.

ACH Rules Update
Debbie Barr, AAP, CTP – Nacha

2023 has been a busy year for the ACH Rules. This session will explore the latest changes to the ACH Rules.

Secure the Front Door: Protect Your Business Against Synthetic Identity and Remote Authentication Fraud
Staci Shatsoff – Federal Reserve Bank of Boston

Synthetic identity and remote authentication fraud are responsible for significant monetary losses across the industry. Fraudsters look to exploit potential vulnerabilities at your organization’s front door. Fortunately, detection and mitigation approaches have improved, and the industry is working to navigate these ever-changing fraudulent events. Hear industry experts discuss the evolution of synthetic identity and remote authentication fraud, how organizations are impacted by these dynamic threats, and which resources you can access to help your organization.

Banking Buzz
Deirdre Ashby, AAP, APRP, NCP – The Clearing House
Carolyn Hagood, AAP, APRP, NCP – The Clearing House

This session will explore the latest topics buzzing about the payments industry.

Building a Winning Payments Team
Mallory Czyzak, CTP, AAP – Comerica Bank
Lisa Iselli, AAP, APRP – The Clearing House 

From post pandemic work life to retirement and new hires, building a payments team is challenging.  How do you keep staff engaged in a hybrid work environment? Are you creating intergenerational harmony among team members? We’ll look at tactics to motivate staff and to build a winning strategy. 

Onboarding Originators and Third-Party Service Providers 
Chris Poole, AAP, APRP, CUCE – The Clearing House
Christina Rice, AAP, APRP, NCP – The Clearing House

Join this Dynamic “Christina” Duo as they explore considerations for onboarding Originator and Third-Party customers. 

RTP Update
Sabrina Chin, MBA – The Clearing House

What's next for RTP? This session will explore what's next as the RTP instant payment network turns six years old and will explore Send Enablement, Request for Payment and future plans for possible international instant payment.

Data, Data, Everywhere: Making Data Sense of What It’s Telling You! 
Nanci McKenzie, J.M. Financial Regulation & Compliance, AAP, APRP - Affirmative Technologies 

Financial institutions have been placed in the position to identify and prevent fraudulent consumer transactions for years and it’s not getting easier or less important! Considering Phase Two of the Micro-Entry Rule and the ACH Risk Management Framework on credit-push transactions, financial institutions have added pressure to monitor, identify, be alerted, and mitigate the risks associated with originated and received ACH transactions. When the data is in several different systems and platforms and manual efforts are the only choice, financial institutions face increased operational, compliance, strategic, liability, and systemic risks. This session will provide examples of “how” you can make data sense out the transaction data so you can fulfill the responsibilities to protect consumer liabilities and mitigate the risks of the failure to fulfill those responsibilities. 

“Recovering Stronger: Navigating the Road to Cyber Resilience After a Cyber Incident”
Scott Bailey, CISM – N1 Discovery

In today's digitally interconnected world, organizations of all sizes face the ever-present threat of cyber incidents. Despite implementing robust cybersecurity measures, no organization is immune to the possibility of a cyber breach or attack. The key to overcoming such incidents lies in an organization's ability to recover stronger and build cyber resilience.

The session is designed to provide attendees with a understanding of the steps necessary to recover from a cyber incident and emerge stronger and more resilient. It offers valuable insights into the strategic and practical aspects of managing and mitigating the impact of a cyber incident on business operations, reputation, and overall cybersecurity posture.

Instant Payment Journey 
Grant Buffington, PMP – Federal Reserve Bank 
Sabrina Chin, MBA – The Clearing House
Nicole Dilts, AAP – MSU Federal Credit Union
Victoria Petersen, APRP – United Bank VA
Amy Smith, AAP, CAE – The Clearing House

This panel discussion brings financial institutions at various stages of implementing RTP and FedNow together with the payments system providers to explore the instant payments journey.