If the word “strategy” after the word “payments” surprises you a bit, you are in the right place and you are not alone.  With the payments arena evolving daily, developing and executing against a plan has never been more critical.  Simply posting and working exceptions will not move your organization forward, nor will it serve your customer base / account holders in the future.  Join Amy Smith, Vice President and Executive Director of TCHPA, as she discusses the current innovation trends in payments and offers a plan for developing a strategy to keep pace.